Solving Personal Problems and Grievances

If you have problems with professors, staff, other students, or with yourself, the following information may be useful.

You can start with any of the following places, and if they turn out to be unproductive, they will refer you to a better place.

• UCCS (Univ. Consulting and counseling Service):
  Almost any personal as well as interpersonal problems including study skills, thesis writing support groups and dealing with difficult teachers and advisers.
• Disability Services
  Resources for current and prospective students with physical and mental disabilities, including screening and official documentation of disabilities as well as help with classroom and program modifications.
• Boynton Mental Health Clinic:
  Help with urgent personal problems such as anxiety or depression.

• Grad phi
• WIPA
• DGS
• Department Head
• Grievance committee members (talking to them informally)

• Cindy Cattell
• Charles Campbell
• Priscilla Cushman
• Marvin Marshak

• Ombudsman (Student Conflict Resolution Center):
  Email; (612) 624-SCRC (7272); 211 Eddy Hall, 192 Pillsbury Drive SE, Minneapolis (East Bank); or by filling on-line form.The Student Conflict Resolution Center assists students in resolving campus-based problems and concerns through coaching, intervention and mediation by Ombudsman and Advocacy staff. They can help you in a formal grievance as well as help prevent a problem from getting to the formal grievance stage. They also have advice for organizing effective research teams to avoid conflicts to begin with.
  
• UCCS:
  University Counseling and Consulting Services offers counseling, consultation, instruction, and testing services to the Minnesota educational community. Services include individual, career and personal counseling and Student Academic Success Services.
  
• Office for Conflict Resolution:
  Offer four informal options—consultation, ombuds services, facilitated dialogue, and mediation—with a neutral third party to help parties find their own solutions.

• Departmental Grievance Committee: Chair-Cindy Cattell
• Graduate School Grievance Procedures
• Office for Conflict Resolution: replaces the University Grievance Office but continues to offer the hearing procedures that were previously available. They provide a peer hearing, a final University decision, and binding arbitration. You should have first exhausted your other options either with SCRC or OCR's informal grievance services (consultation, ombuds services, facilitated dialogue, and mediation—with a neutral third party to help parties find their own solutions.)