• For “How To” type questions, check the web site: http://zzz.physics.umn.edu/computing/ - your question may already be answered there.
• Send email to net@physics.umn.edu - This will create a help ticket which we will use to track your issue. It also allows us to track trends and recurring problems.
• Phone Graham at 4-5040, or Alex at 6-1139, or look for us in room S43. Please consider that this method provides no tracking for you or for us and does not allow us to prioritize our work as we should. As such, this method is strongly discouraged except for emergencies or instances where there is no better method.

Please send email if at all possible; in most cases you'll get a better response time, and we will also have a written copy of the issue to keep track of.

In dire emergency outside of normal office hours (such as major server or network problems), you can also reach Graham or Alex by phone at home. The numbers are in the printed version of the dept. directory.

For issues with university systems, such as Enterprise systems (Peoplesoft, etc) or the central email system, please call the ADCS help desk at 1-HELP (612-301-4357).