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Directions for specific software issues
The Space Telescope Grants Management software. This is problematic because they update it constantly and only the most recent version can be used. If you have one of our managed Windows 7 computers, this is how you can install or update it yourself without needing our help.
These directions were written using Firefox as the web browser
Go to the STGMS download page, and right-click on the Windows download link. Choose “Save link as…”, and save the file in the directory “C:\Scratch”
When the file has finished downloading, run it.
Choose “C:\Scratch\STGMS” as the install folder
The install should complete successfully and place an icon on your desktop.