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| computing:department:windows:support_information [2008/12/08 15:21] – allan | computing:department:windows:support_information [2015/03/10 08:22] (current) – [Data acquisition (or similar) systems] allan | ||
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| - | ====== Basic Support Information for Physics | + | ====== Basic Support Information for Departmental |
| - | * At the current time we support only Windows | + | * The standard desktop system is Windows |
| - | * The main hard drive is dedicated to the operating system and applications - no user data can be stored here. | + | * We will periodically update the system to include all important updates for Windows and major applications. |
| - | * Your home directory | + | * The main hard drive is dedicated to the operating system and applications - no user data can be stored here, except temporary " |
| + | * Your '' | ||
| * We don't support file sharing from workstations - shared data must be stored on a server. | * We don't support file sharing from workstations - shared data must be stored on a server. | ||
| ===== Additional Guidelines for Research Lab systems ===== | ===== Additional Guidelines for Research Lab systems ===== | ||
| - | Mainly, you should discuss your needs in detail with us so we can try to make appropriate recommendations. The following are some general guidelines, though we are flexible about many thing subject to discussion. | + | Mainly, you should discuss your needs in detail with us so we can try to make appropriate recommendations. The following are some general guidelines, though we are flexible about many things |
| - | * Your hardware | + | * Your hardware |
| - | * For research lab systems, we may not be able to support systems used for data acquisition. | + | * For research lab systems, we strongly suggest that you try to keep systems used for data acquisition |
| * We can add software to our basic system image if one of the following applies: | * We can add software to our basic system image if one of the following applies: | ||
| - it is open source or free for use on an unlimited number of systems without restriction. | - it is open source or free for use on an unlimited number of systems without restriction. | ||
| - | - we have a sitewide | + | - we have a site-wide |
| - you or we hold floating licenses for it and we can restrict usage appropriately. | - you or we hold floating licenses for it and we can restrict usage appropriately. | ||
| - | * For each research lab, we can designate one or two responsible individuals who will have rights to install additional software using the **sudowin** (sudo for windows) utility. | + | * For each research lab, we can designate one or two responsible individuals who will have rights to install additional software using an [[http:// |
| - | * We can set up a dedicated area on our fileserver | + | * We can set up a dedicated area on our file server |
| + | |||
| + | ===== Data acquisition (or similar) systems ===== | ||
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| + | Although not directly related to the above, we can help with basic setup of systems intended for hardware interfacing for data acquisition or control. | ||
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| + | We strongly recommend that such systems are **not** connected to the internet. We can provide or install a system with a basic Windows 7 OS, configured to connect to a secure subnet (which allows communication with other Physics systems but not outside). Windows Automatic Updates will be disabled, but we will install our software agent to deliver critical Windows patches (without the inconvenience of forced Windows Update reboots). You will have the Administrator password and will be able to install whatever additional hardware and software is required. The limited network connection will allow you to access your data from other Physics systems, or copy from the local system to a Physics server. | ||
| + | |||
| + | Please talk to us for more information on this option. | ||