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computing:department:windows:support_information

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computing:department:windows:support_information [2013/07/16 16:20] – adamcomputing:department:windows:support_information [2015/03/10 08:22] (current) – [Data acquisition (or similar) systems] allan
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 ====== Basic Support Information for Departmental Windows Systems ====== ====== Basic Support Information for Departmental Windows Systems ======
  
-  * At the current time we are migrating support from Windows XP to Windows 7 x64.+  * The standard desktop system is Windows 7 (64-bit).
   * We will periodically update the system to include all important updates for Windows and major applications.   * We will periodically update the system to include all important updates for Windows and major applications.
   * The main hard drive is dedicated to the operating system and applications - no user data can be stored here, except temporary "Scratch" files in ''C:\SCRATCH''   * The main hard drive is dedicated to the operating system and applications - no user data can be stored here, except temporary "Scratch" files in ''C:\SCRATCH''
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 Although not directly related to the above, we can help with basic setup of systems intended for hardware interfacing for data acquisition or control. Although not directly related to the above, we can help with basic setup of systems intended for hardware interfacing for data acquisition or control.
  
-We strongly recommend that such systems are **not** connected to the internet. We can provide or install a system with a basic Windows XP system, configured to connect to a secure subnet (which allows communication with other Physics systems but not outside). Windows Automatic Updates will be disabled, but we will install our software agent to deliver critical Windows patches (without the inconvenience of forced Windows Update reboots). You will have the Administrator password and will be able to install whatever additional hardware and software is required. The limited network connection will allow you to access your data from other Physics systems, or copy from the local system to a Physics server.+We strongly recommend that such systems are **not** connected to the internet. We can provide or install a system with a basic Windows 7 OS, configured to connect to a secure subnet (which allows communication with other Physics systems but not outside). Windows Automatic Updates will be disabled, but we will install our software agent to deliver critical Windows patches (without the inconvenience of forced Windows Update reboots). You will have the Administrator password and will be able to install whatever additional hardware and software is required. The limited network connection will allow you to access your data from other Physics systems, or copy from the local system to a Physics server.
  
 Please talk to us for more information on this option. Please talk to us for more information on this option.
  
  
computing/department/windows/support_information.1374009630.txt.gz · Last modified: 2013/07/16 16:20 (external edit)

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