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computing:department:windows:support_information

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Basic Support Information for Physics Windows Systems

  • At the current time we support only Windows XP. We will periodically update the system to include all important updates for Windows and major applications.
  • Your hardware must be supported by our default system image without custom driver installation.
  • The main hard drive is dedicated to the operating system and applications - no user data can be stored here.
  • Your home directory will be stored on the main Physics fileserver and mapped as drive Z: (and also as “My Documents”).

Additional Guidelines for Research Lab systems

  • For research lab systems, we may not be able to support systems used for data acquisition. You should discuss your needs in detail with us so we can try to make appropriate recommendations. We strongly suggest that you try to keep systems used for data acquisition separated from general user workstations.
  • We can add software to our basic system image if one of the following applies:
    1. it is open source or free for use on an unlimited number of systems without restriction.
    2. we have a sitewide (or department) license for it.
    3. you or we hold floating licenses for it and we can restrict usage appropriately.
  • For each research lab, we can designate one or two responsible individuals who will have rights to install additional software using the sudowin (sudo for windows) utility.
  • We can set up a dedicated area on our fileserver for research groups to share their common data.
computing/department/windows/support_information.1228694571.txt.gz · Last modified: 2008/12/07 18:02 by allan