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| computing:tate_remodel:home [2015/03/12 18:46] – [Swing space locations and representatives] allan | computing:tate_remodel:home [2015/06/08 12:38] (current) – [Non-physics-supported desktops, laptops] allan | ||
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| - | ====== Tate remodel and swing space - computer support ====== | + | ====== Tate Lab remodel and computer support ====== |
| ===== Swing space locations and representatives ===== | ===== Swing space locations and representatives ===== | ||
| Most swing space locations have a representative who will act as an intermediary to collect concerns, etc. | Most swing space locations have a representative who will act as an intermediary to collect concerns, etc. | ||
| - | * PAN - Vuk Mandic | + | * PAN - Vuk Mandic, Ginny Olson |
| - | * McNamara - Yong Qian | + | * McNamara - Yong Qian, Angela Stehr |
| - | * Shepherd | + | * Shepherd |
| + | * Space Physics - Keith Goetz | ||
| + | * MIFA - Larry Rudnick, Kevin Roberts | ||
| * Williamson (mostly staff and labs) - Jennifer Kroschel | * Williamson (mostly staff and labs) - Jennifer Kroschel | ||
| - | * Fraser (mostly | + | * Fraser (Astronomy/ |
| - | * WBOB (mostly | + | * WBOB (FTPI) - Keith Olive, Meghan Murray |
| - | * Appleby - Larry Rudnick | + | * Amundsen - Bob Lysak |
| - | * Amundsen - Ginny Olson | + | |
| - | ===== Moving ===== | + | ==== Before the move ==== |
| - | | + | For individual faculty moving into swing space: please visit your location and identify which network jacks will be used by you and members of your group, and work with your move representative to provide this list to Graham, along with the list of computers to be moved. |
| + | |||
| + | When planning furniture layout, please think ahead about your needs for network cables and power cables/ | ||
| + | |||
| + | Thank ahead of time about your needs for network cables, power cables and power strips. You are expected to take these with you from Tate, but new locations may require additional lengths. Please coordinate any special needs with your move rep | ||
| + | |||
| + | In particular regarding power, some locations have restrictions on use of extension cables, so you need to plan ahead to have a power strip with sufficient cable to reach your desk and equipment. | ||
| + | |||
| + | ==== Moving ==== | ||
| + | |||
| + | | ||
| * You will need to pack up your computer and peripherals | * You will need to pack up your computer and peripherals | ||
| * Alexander’s will provide moving boxes and perform the move. | * Alexander’s will provide moving boxes and perform the move. | ||
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| * Troubleshooting procedures for cases where the new network connection doesn' | * Troubleshooting procedures for cases where the new network connection doesn' | ||
| - | ===== Data connections | + | ==== Data connections ==== |
| At this point we have relatively little information about swing space data connections (other than in PAN, where we provide the network directly). | At this point we have relatively little information about swing space data connections (other than in PAN, where we provide the network directly). | ||
| Line 40: | Line 50: | ||
| At some point we will need some detailed lists of what/how many computers etc you need to move to each room, and how many data jacks need to be activated. Protocol to collect this information is still TBD. | At some point we will need some detailed lists of what/how many computers etc you need to move to each room, and how many data jacks need to be activated. Protocol to collect this information is still TBD. | ||
| - | ===== Copiers and printers | + | ==== Copiers and printers ==== |
| * Our copiers will be moved for us by Toshiba/ | * Our copiers will be moved for us by Toshiba/ | ||
| Line 48: | Line 58: | ||
| * Our current printer names are all based on Tate room numbers and so will likely change. | * Our current printer names are all based on Tate room numbers and so will likely change. | ||
| - | ===== Physics-supported computers | + | ==== Physics-supported computers ==== |
| - | ==== Software/ | + | * **Software/ |
| + | * support is via the usual avenue: send a ticket to net@physics.umn.edu. Don't phone unless email is unavailable. | ||
| + | * software issues will be addressed through email or by remote desktop support sessions | ||
| + | * in-person support will be very limited but will clearly be needed in some cases. Protocols TBD. | ||
| + | * some hardware issues will require return of system to PAN. | ||
| + | * **Linux** | ||
| + | * Physics linux systems require a wired network connection to operate. | ||
| + | * workstations will continue to authenticate to the Physics accounts system, and will be able to access storage on physics servers - home directories and major research storage systems. | ||
| + | * NFS data storage access will **not** be provided to individual workstation hard drives or to speciality filesystems such as hadoop. | ||
| + | * workstations outside Tate/PAN will not share any local storage (data drives etc) to other systems | ||
| + | * it's not determined whether the condor batch job system will be available on systems outside Tate/PAN. | ||
| + | * **Windows (UMN active directory)** | ||
| + | * UMNAD windows workstations also require a wired connection to operate (there may be some workarounds if no alternative) | ||
| + | * login and access to Physics server space all works as normal | ||
| + | * printing in general works, though printers themselves will be moving and changing names. | ||
| + | * In case of hard drive failure, virus infection, etc, the machine will have to return to PAN for service, as we cannot perform network OS reinstalls outside of Tate/PAN. This may get addressed but isn't an immediate priority. | ||
| - | * support is via the usual avenue: send a ticket to net@physics.umn.edu. Don't phone unless email is unavailable. | + | ==== Non-physics-supported desktops, laptops ==== |
| - | * software issues will be addressed through email or by remote desktop support sessions | + | |
| - | * in-person support will be very limited but will clearly be needed in some cases. Protocols TBD. | + | |
| - | * some hardware issues will require return of system to PAN. | + | |
| - | ==== Linux ==== | + | |
| - | + | * For self-managed machines you will need to re-register directly with NTS for dhcp: http://it.umn.edu/registering-device-network-dhcp | |
| - | | + | |
| - | * workstations | + | |
| - | * NFS data storage access | + | |
| - | * workstations outside Tate/PAN will not share any local storage (data drives etc) to other systems | + | |
| - | * work underway to determine how printing will function outside PAN/Tate | + | |
| - | * it's not determined whether the condor batch job system will be available on systems outside Tate/PAN. | + | |
| - | + | ||
| - | ==== Windows (UMN active directory) ==== | + | |
| - | + | ||
| - | * UMNAD windows workstations also require a wired connection to operate (there may be some workarounds if no alternative) | + | |
| - | * login and access to Physics server space all works as normal | + | |
| - | * printing in general works, though printers themselves will be moving and changing names. | + | |
| - | * In case of hard drive failure, virus infection, etc, the machine will have to return to PAN for service, as we cannot perform network OS reinstalls outside of Tate/PAN. This may get addressed but isn't an immediate priority. | + | |
| - | + | ||
| - | ===== Non-physics-supported desktops, laptops ===== | + | |
| - | + | ||
| - | * For desktop systems we don't support directly, we will arrange | + | |
| * For these machines, and for laptops, all support issues should be taken to 1-HELP or OIT walk-in support centers | * For these machines, and for laptops, all support issues should be taken to 1-HELP or OIT walk-in support centers | ||
| * East bank: Coffman 101 | * East bank: Coffman 101 | ||
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| * All physics servers, storage and other infrastructure will need to be moved from Tate to PAN. | * All physics servers, storage and other infrastructure will need to be moved from Tate to PAN. | ||
| * There will be some disruption to service however we will do our best to minimize this and provide as much | * There will be some disruption to service however we will do our best to minimize this and provide as much | ||
| - | advance notice regarding the disruption as possible | + | advance notice regarding the disruption as possible. |
| - | * Downtime for " | + | |
| - | * Research-specific | + | At present we plan to move " |
| + | * Major websites: | ||
| + | * www.physics.umn.edu | ||
| + | * zzz.physics.umn.edu (wiki pages) | ||
| + | * www.astro.umn.edu | ||
| + | * www.ftpi.umn.edu | ||
| + | * mail service (mail.physics.umn.edu) | ||
| + | * unix and linux home directories | ||
| + | * print servers for windows and linux | ||
| + | * shared research areas hosted on inverness.spa.umn.edu | ||
| + | * physics windows home directories (SPA-HOME) | ||
| + | * physics windows research storage (SPA-DATA) | ||
| + | |||
| + | The aim will be to restore service for these within these time periods: | ||
| + | * www.physics.umn.edu and mail.physics.umn.edu - Saturday May 23 by noon | ||
| + | * all other services | ||
| + | |||
| + | Research storage and computational | ||
| + | The following google doc contains more detailed information: | ||
| + | https:// | ||