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Tate remodel and swing space

Swing space locations and representatives

Most swing space locations have a representative who will act as an intermediary to collect concerns, etc.

Alexander’s will be hired for the move. We are attempting to group faculty/staff by location with two move date choices per location.
You will need to pack up your computer and peripherals
Alexander’s will provide moving boxes and perform the move.
You then need to reconnect your computer equipment together in the new location.
We will determine strategies for
- Anyone who feels unable to reassemble and connect their own computer
- Troubleshooting procedures for cases where the new network connection doesn't work, move-related hardware issues, etc

At this point we have no information about swing space data connections (other than in PAN, where we provide the network directly).

we are attempting to get listings of available jacks per room from NTS
we expect to support wired connections wherever possible
some investigative visits may be needed by building reps
wireless connectivity varies by building, we don't have details of how good it is in any particular location
wireless support is strictly from OIT via 1-HELP, and not via Physics IT; though we will request improvements if there's systemic lack of coverage.

Our copiers will be moved for us by Toshiba/Xerox. The building representative is responsible for determining its location ahead of time.
We will attempt to provide “public/shared” printers in much the same way we have at Tate (the large copiers may stand in for these in some locations).
- shared printers will be supported by Loffler/Cartridge Care (toner supplies and repair)
- paper supplies etc TBD.
Our current printer names are all based on Tate room numbers and so will likely change.

support is via the usual avenue: send a ticket to net@physics.umn.edu. Don't phone unless email is unavailable.
software issues will be addressed through email or by remote desktop support sessions
in-person support will be very limited but will clearly be needed in some cases. Protocols TBD.
some hardware issues will require return of system to PAN.

Physics linux systems require a wired network connection to operate.
workstations will continue to authenticate to the Physics accounts system, and will be able to access storage on physics servers - home directories and major research storage systems.
NFS data storage access will not be provided to individual workstation hard drives or to specialty filesystems such as hadoop.
workstations outside Tate/PAN will not share any local storage (data drives etc) to other systems
at present printing will not work from outside PAN/Tate, but it's on the task list.
it's not determined whether the condor batch job system will be available on systems outside Tate/PAN.

UMNAD windows workstations also require a wired connection to operate (there may be some workarounds if no alternative)
login and access to Physics server space all works as normal
printing works (as well as ever), though printers themselves will change a lot.
In case of hard drive failure, virus infection, etc, the machine will have to return to PAN for service, as we cannot perform network OS reinstalls outside of Tate/PAN. This may get addressed but isn't an immediate priority.

For desktop systems we don't support directly, we will arrange network connection in the destination space.
For these machines, and for laptops, all support issues should be taken to 1-HELP or OIT walk-in support centers
- East bank: Coffman 101
- West bank: Blegen 90

All physics servers, storage and other infrastructure will need to be moved from Tate to PAN.
There will be some disruption to service.
Downtime for “critical” services such as home directories, email, RT ticket system, etc will be kept to a minimum.
Research-specific systems may be subject to more downtime, depending on their complexity.