DRAFT - nothing in this is final - no comments or complaints!

Most swing space locations have a representative who will act as an intermediary to collect concerns, etc.

• PAN - Vuk Mandic
• Mcnamara (mostly CMT) - Yong Qian
• Shepherd (mostly Space Physics) - TBA
• Williamson (mostly staff and labs) - Jennifer Kroschel
• Fraser (mostly Astronomy/MIFA) - Larry Rudnick
• WBOB (FTPI) - Keith Olive
• Appleby
• Amundsen
• 1425 University

• Alexander’s will be hired for the move (details TBA by Ginny).
• You will need to pack up your computer and peripherals
• Alexander’s will provide moving boxes and perform the move.
• You then need to reconnect your computer equipment together in the new location.
• We will determine strategies for
  • Anyone who feels unable to reassemble and connect their own computer
  • Troubleshooting procedures for cases where the new network connection doesn't work, move-related hardware issues, etc

At this point we have no information about swing space data connections (other than in PAN, where we provide the network directly).

• we are attempting to get listings of available jacks per room from NTS
• we expect to support wired connections wherever possible
• some investigative visits may be needed by building reps
• wireless connectivity varies by building, we don't have details of how good it is in any particular location
• wireless support is strictly from OIT via 1-HELP, and not via Physics IT; though we will request improvements if there's systemic lack of coverage.

At some point we will need some detailed lists of what/how many computers etc you need to move to each room, and how many data jacks need to be activated. Protocol to collect this information is still TBD.

• Our copiers will be moved for us by Toshiba/Xerox. The building representative is responsible for determining its location ahead of time.
• We will attempt to provide “public/shared” printers in much the same way we have at Tate (the large copiers may stand in for these in some locations).
  • shared printers will be supported by Loffler/Cartridge Care (toner supplies and repair)
  • paper supplies etc TBD.
• Our current printer names are all based on Tate room numbers and so will likely change.

• support is via the usual avenue: send a ticket to net@physics.umn.edu. Don't phone unless email is unavailable.
• software issues will be addressed through email or by remote desktop support sessions
• in-person support will be very limited but will clearly be needed in some cases. Protocols TBD.
• some hardware issues will require return of system to PAN.

• Physics linux systems require a wired network connection to operate.
• workstations will continue to authenticate to the Physics accounts system, and will be able to access storage on physics servers - home directories and major research storage systems.
• NFS data storage access will not be provided to individual workstation hard drives or to specialty filesystems such as hadoop.
• workstations outside Tate/PAN will not share any local storage (data drives etc) to other systems
• at present printing will not work from outside PAN/Tate, but it's on the task list.
• it's not determined whether the condor batch job system will be available on systems outside Tate/PAN.

• UMNAD windows workstations also require a wired connection to operate (there may be some workarounds if no alternative)
• login and access to Physics server space all works as normal
• printing works (as well as ever), though printers themselves will change a lot.
• In case of hard drive failure, virus infection, etc, the machine will have to return to PAN for service, as we cannot perform network OS reinstalls outside of Tate/PAN. This may get addressed but isn't an immediate priority.

• For desktop systems we don't support directly, we will arrange network connection in the destination space.
• For these machines, and for laptops, all support issues should be taken to 1-HELP or OIT walk-in support centers
  • East bank: Coffman 101
  • West bank: Blegen 90

• All physics servers, storage and other infrastructure will need to be moved from Tate to PAN.
• There will be some disruption to service.
• Downtime for “critical” services such as home directories, email, RT ticket system, etc will be kept to a minimum.
• Research-specific systems may be subject to more downtime, depending on their complexity.