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computing:cse_transition:home [2016/12/29 14:35] – external edit 127.0.0.1computing:cse_transition:home [2016/12/29 15:59] (current) sull0153
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-====== Computing Support Transition to CSE Information ======+~~NOTOC~~
  
-==== Contact Information ====+====== Computing Support Transition ======
  
-All support requests should still go to net@physics.umn.edu+===== Summary =====
  
-Jesse Bren is the Unit Service Leader (USL)+  * The main focus will be on transitioning **redundant** services such as email, class management/grading and windows desktop support to University supported methods and applications. 
 +    * There will also be a focus on providing a better user experience and updated applications in many computing applications 
 +    * Computing support will also be available at greater 
  
-Chad Sullivan is the Transitional Service Leader (TSL)+<box 40% right green round|**Contact Information**> 
 +  * [[net@physics.umn.edu]] remains the main contact email 
 +  * 626-1139 should be used for **urgent** requests 
 +  * PAN 370 is currently the main SPA support office
  
 +  * [[http://www.physics.umn.edu/people/bren.html|Jesse Bren]] is the Unit Service Leader (USL)
 +  * [[http://www.physics.umn.edu/people/sull0153|Chad Sullivan]] is the Transitional Service Leader (TSL)
 +</box>
 +
 +===== Transitional Services Statuses =====
 +
 +At this time no services have changed.
 +
 +===== Service Transitions =====
 +
 +==== Email and Collaboration Services ====
 +=== Email ===
 +  * Over time all email accounts will be migrated to University supported email services
 +  * The benefits to this are far reaching:
 +    * Higher reliability/uptime
 +    * Enhanced malicious email scanning
 +    * Availability on multiple devices
 +    * Time/Effort/Resources saved on local IT support
 +    * Etc.
 +  * At this time there is no requirement to change, however many of these benefits can be realized simply by setting up email forwarding in [[https://www.physics.umn.edu/resources/myphys/physacct_email.html|MyPhys]]
 +
 +==== Class Management ====
 +  * The University offers these services at no charge for the school as well as various training when necessary
 +=== Class Pages ===
 +    * Moodle is what has been used in the past
 +    * Canvas is what will likely be used in the future
 +  * CSE-IT and Physics IT are exploring options to move the **class page archives** to an updated website interface
 +=== Grades ===
 +  * This type of data is too sensitive to maintain on local servers and websites
 +
 +
 +
 +<box 40% right blue round|**Quick Link Guides**>
 +
 +</box>
computing/cse_transition/home.1483043749.txt.gz · Last modified: 2016/12/29 15:59 (external edit)