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--- dgs_advice:problems [2014/06/06 08:01] – [Departmental Resources] abby
+++ dgs_advice:problems [2014/06/06 08:31] (current) – [University Resources] abby
@@ Line 45: / Line 45: @@
 ==== University Resources ====
-  * [[http://www.sos.umn.edu/|Ombudsman]] (Student Conflict Resolution Center)\\  [[sos@umn.edu|Email]]; (612) 624-SCRC (7272); 254 Appleby Hall, 128 Pleasant St. SE, Minneapolis (East Bank).\\ [[morse005@umn.edu|Jan Morse]] (Director)\\
-The Student Conflict Resolution Center assists students in resolving campus-based problems and concerns through coaching, intervention and mediation by Ombudsman and Advocacy staff.  They can help you bring a formal grievance as well as help resolve a problem before it reaches the formal grievance stage.  They also have advice for organizing effective research teams for conflict-avoidance.  \\
+ === Student Conflict Resolution Center (SCRC) ===
-  * [[http://www.uccs.umn.edu|UCCS]] (University Counseling and Consulting Services)\\
-Minneapolis: 340 Appleby Hall, 612-624-3323, St. Paul: 199 Coffey Hall, 612-624-3323
+[[http://www.sos.umn.edu/|Ombudsman]] (SCRC)\\
-This service offers counseling, consultation, instruction, and testing services to the Minnesota educational community.  Services include individual, career and personal counseling and Student Academic Success Services.  \\
+[[sos@umn.edu|Email]] \\
-  * [[http://www1.umn.edu/ocr/|Office for Conflict Resolution]]\\
+[[morse005@umn.edu|Jane Morse]] (Director)\\
-Heller Hall (West Bank), 271-19th Avenue South, [[ocr@umn.edu|Email]], (612) 624-1030
+(612) 624-7272 \\
+__Minneapolis__: 254 Appleby Hall (East Bank)\\
+The Student Conflict Resolution Center assists students in resolving campus-based problems and concerns through coaching, intervention and mediation by Ombudsman and Advocacy staff.  They can help you bring a formal grievance as well as help resolve a problem before it reaches the formal grievance stage.  They also have advice for organizing effective research teams for conflict-avoidance.
+===University Counseling and Consulting Services (UCCS)===
+[[http://www.uccs.umn.edu|UCCS]] \\
+[[uccs@umn.edu|Email]] \\
+(612)-624-3323 \\
+__Minneapolis__: 340 Appleby Hall (East Bank) \\
+__St. Paul__: 199 Coffey Hall \\
+This service offers counseling, consultation, instruction, and testing services to the Minnesota educational community.  Services include individual, career and personal counseling and Student Academic Success Services.
+=== Office for Conflict Resolution (OCR) ===
+[[http://www1.umn.edu/ocr/|OCR]]\\
+[[ocr@umn.edu|Email]] \\
+__Minneapolis__: 662 Heller Hall (West Bank) \\
+(612) 624-1030 \\
 This office offers four informal options: consultation, ombuds services, facilitated dialogue, and mediation with a neutral third party.

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